1. Who we are
Creative minds("we", "us", "our") is a digital marketing studio operated by Shubham Patil, based in Sangli, Maharashtra. We help solar businesses generate booked site visits using Meta (Facebook & Instagram) ads.
This policy explains how we handle your data under India's Digital Personal Data Protection Act, 2023.
2. The data we collect
Information you give us via forms, Meta lead forms, WhatsApp, calls or email:
- Name
- Phone / WhatsApp number
- Email address
- Business name and type
- Details about your business (e.g. ad budget, service area)
We also collect basic website usage via cookies/analytics and advertising data via the Meta Pixel and Conversions API. We do not intentionally collect sensitive data.
3. How we use your data
To respond to and contact you (including by WhatsApp), schedule your call, provide and improve our services, measure our advertising, and meet legal obligations. We process data based on your consent, which you can withdraw anytime.
4. WhatsApp
When you share your number, you consent to us contacting you on WhatsApp for confirmations and follow-ups. Reply "STOP" or email us to opt out.
5. Meta Pixel & advertising
We use the Meta Pixel and Conversions API to measure which ads lead to enquiries and booked visits. Meta's handling of data is governed by Meta's own policy.
6. Third-party tools
We may use analytics, scheduling, CRM and email tools that process data on our behalf, only to the extent needed to deliver our services.
7. Storage & protection
We keep your data only as long as needed or as required by law, then delete or anonymise it, and take reasonable measures to protect it.
8. Your rights (DPDP Act)
You may access, correct, withdraw consent and request erasure, raise a grievance, and nominate another person to exercise your rights. Email info.scalelogicstudio@gmail.com.
9. Grievance contact
Shubham Patil · Creative minds · info.scalelogicstudio@gmail.com · +91 82757 20252. If unsatisfied, you may escalate to the Data Protection Board of India.
10. Children's data
Our services are for solar businesses and are not directed at anyone under 18.
11. Changes
We may update this policy. The "Last updated" date at the top shows the latest version.
This Privacy Policy is for general information and is not legal advice. We recommend confirming full DPDP compliance with a qualified professional.